Privacy Policy
At Best Gifts Finder, protecting your personal details is very important to us. This policy explains everything you need to know about how we collect, use, share and protect your personal information when you use our website or shop with us. We tried our best to write this policy in a simple way so even young readers can understand!
What Information Do You Collect About Me?
We collect different types of information about you in a few different ways:
Account Information
If you create an account on our website, we need some basic details like your name, email address, and date of birth. We use this to create and manage your account, provide services you request, and save your preferences for next time.
Order Information
When you buy something from our website, we collect details like your name, shipping/billing address, email, and payment info to process your order and delivery.
Communications with Us
When you contact us or our support team with questions or comments, we collect information like your name, email, phone number and details about your question so we can help fix any issues and respond to you.
Promotional Emails
If you signup to receive emails about new products, sales or other updates from us, we collect your email address and name. We may also collect some details about how often you open emails or click links to better understand what information is most helpful to you. You can opt-out or unsubscribe from emails at any time!
Website Interactions
We collect some data about how you interact with our website, such as pages visited, items viewed, links clicked, ads viewed and buying activity. We use special codes called cookies to collect this information. It helps us understand how visitors use our site so we can improve and spot any issues!
Surveys + Reviews
If you answer one of our surveys or post a review, rating or other feedback on our website or social media, we collect that information to better understand our customers and improve our products and services.
Why Do You Collect My Personal Information?
We use your details in a few main ways:
- To Create and Manage Your Account
We need to collect some key account details so you can log into your account, save preferences like shipping addresses, view order history and access other account features.
- To Process and Deliver Your Orders
We use order details like your shipping address, email and payment info only to confirm, process and ship your purchase and manage returns. We also use it to send order updates and receipts.
- To Respond to Your Questions + Requests
When you contact us directly with feedback or questions, we use those details to communicate with you and provide any info or help needed.
- To Improve Our Website + Service
Understanding how visitors use our website helps us improve the design, spot issues, develop new features and better serve our customers!
- To Send You Personalized Emails + Offers
We sometimes collect info about what types of products you view and purchase to send you promotional emails, updates and offers we think you’ll most appreciate. You can opt-out anytime!
- To Better Understand Our Customers
Reviews, survey responses and other feedback you share helps us improve existing products, develop new ones and better meet the needs of families like yours!
When Do You Share My Personal Information?
Your trust is so important to us. We will never sell or share your personal details except in the rare cases below:
- With secure payment processors like PayPal and Stripe to complete orders
- With shipping carriers or other service providers that help deliver our services
- To comply with laws, respond to legal orders or protect safety
Do You Collect Information From Children?
We do not intentionally gather personal details from any visitors under 13 years old. If you are under 13, please get the permission of a parent or guardian before giving us your information.
How Do You Protect My Personal Information?
Keeping your personal details safe is very important to us! Here are some key ways we protect your privacy:
- Using secure networks and encryption
- Requiring passwords and access controls for systems with your information
- Having security policies, procedures and training for employees
While we work hard to always protect your information, no company can fully eliminate security risks. We’ll let you know if any major privacy incident occurs that impacts you.
How Long Do You Keep My Personal Details?
We only keep your personal information as long as necessary for the purposes outlined in this policy, to run our company, or to comply with legal requirements. This includes:
- Keeping account details while your account is active
- Retaining order history details for our records
- Storing feedback and reviews to continue improving
You can delete your account or request we delete your details at any time by emailing [email protected]. We may keep some limited info needed to comply with laws or prevent fraud.
What Privacy Rights Do I Have?
You have the right to request, access, change or delete the details we have saved about you at any time. Some key privacy rights you have include:
- Right of access: You can ask to see what personal details we have collected about you
- Right to correction: You can request we update or fix any inaccurate or incomplete personal information
- Right to deletion: You can ask us to delete the personal details we have about you
- Right to opt-out: You can choose not to receive marketing emails
To make a request, please email us at [email protected] or call +1 929-233-9893. We may ask for some additional details to verify your identity before completing requests.
How Will I Know About Any Changes To The Privacy Policy?
If we ever need to update this privacy policy, we will change the “Last Updated” date at the top. Major updates will also be announced on our website homepage and sent by email when possible. We encourage you to check back often to stay up to date on our privacy practices!
Who Can I Contact With More Privacy Questions?
If you have any other questions about this policy, your data rights, or anything we may have collected about you or your family, please email our Privacy Protection Team at [email protected] or call +1 929-233-9893 any time!
We have a dedicated team ready to provide more clarity, address any requests or concerns and ensure your ongoing privacy. We take all feedback and questions very seriously to constantly improve. Thank you for reading!